ZoodleByte.sbs is a digital lottery platform managed by ZoodleByte Pty Ltd ("we", "us", or "our"). We
are committed to protecting the personal data of our users and handling your information with
transparency, integrity, and respect.
This Privacy Policy outlines how we collect, store, and use personal information in compliance with the
Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable
regulations. It also explains how you can access, update, or request deletion of your personal data.
APPs: Australian Privacy Principles under the Privacy Act 1988 (Cth).
Personal Information: Information or opinion about an identified individual, or an
individual who is reasonably identifiable.
Website: Refers to https://zoodlebyte.sbs.
AML/CTF Act: Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).
We may collect and store the following personal information depending on how you interact with our
services:
• Full name
• Date of birth
• Email address and phone number
• Mailing address
• Account usernames and passwords
• Identity verification documents
• Payment details (credit/debit cards, bank info)
• Records of transactions and purchases
• Communication history with our support team
We may also collect anonymized, non-personal data such as device information, IP addresses, browser
type, and user interaction behavior for analytics and site performance.
We collect and use your personal data for purposes including but not limited to:
• Verifying identity and age to comply with legal obligations
• Facilitating lottery purchases and processing transactions
• Awarding prizes and issuing payment to winners
• Sending account notifications and promotional offers
• Responding to inquiries, complaints, and support requests
• Meeting regulatory requirements under AML/CTF legislation
• Conducting data analysis and service improvement initiatives
We may also use your information to promote similar services or products, with an opt-out option
available in every marketing communication.
Your personal data may be shared with trusted third parties, only when necessary to operate our
services. This includes:
• Identity verification providers
• Secure payment processors
• Mailing and email marketing platforms
• IT and data hosting providers
• Legal, regulatory, and enforcement agencies (as required by law)
We do not sell or rent your personal data to unrelated third parties.
We use cookies to improve your user experience and to monitor traffic and website performance.
Cookies are small data files placed on your device when you browse our website. You may disable cookies
via your browser settings; however, this may limit functionality such as login persistence or shopping
cart use.
We also use analytics tools to gather anonymized insights into site usage, which help us improve our
services.
We take data security seriously. Your information is protected using technical and organizational
measures including encryption, firewalls, and secure data centers.
Access to your personal data is limited to authorized personnel only. When personal data is no longer
required, we securely dispose of or anonymize it in accordance with the APPs.
Some of our third-party service providers may store or process data outside Australia. While we take
reasonable steps to ensure overseas recipients adhere to privacy standards similar to those in
Australia, you acknowledge that:
• Overseas jurisdictions may not offer the same legal protection
• We cannot be held responsible for breaches by foreign entities
• You consent to this transfer by continuing to use our services
You may access and update your personal information at any time by logging into your ZoodleByte.sbs
account.
If you wish to request a correction, deletion, or review of your data, contact us via email at [email protected]. We aim to respond within 14
business days.
If you believe we have breached your privacy rights, you may file a complaint by contacting our Privacy
Officer using the contact information below.
If you are unsatisfied with our response, you may escalate your complaint to the Office of the
Australian Information Commissioner (OAIC) by calling 1300 363 992 or visiting www.oaic.gov.au.
This Privacy Policy may be updated from time to time. Any significant changes will be posted on this
page, and we may notify you via email or website banner.
Last Updated: 19 June 2025